Refunds cannot be made once funds (including bonuses) have been used in gameplay.
A refund request will only be considered if it is requested within the first twenty-four (24) hours of the alleged transaction or within thirty (30) days if the User claims that another person (or a minor) had access to his/her Account.
We also reserve the right to refrain from refunds or reverse transactions until the User’s identity has been properly established. You agree to provide, upon our request, notarized identification or any other documents identifying your identity in accordance with the applicable laws of your jurisdiction. If such notarized or certified identification is not provided within thirty (30) days of our request, such refund or reversal will not be processed, your Player Account will be closed, and you will forfeit all funds in your Player Account—such decision will be final, binding, and not subject to appeal.
Players undertake to play all games fairly and must not influence the outcome of the game in any way, including by using computers, mathematical equations, betting systems, etc.
Once a bet has been confirmed online or by telephone, the bet is final and cannot be changed or cancelled.
You have the option to reverse the bet to reduce your losses, but the bet cannot be cancelled. All bets are settled at the odds in effect at the time the bet was placed. Any subsequent changes to the odds will not affect the bets placed.
To avoid errors, we strongly recommend that you carefully check all bets on your betslips before confirming them online and listen carefully to the agent when placing bets by telephone.
You understand that by participating in games, you risk losing the funds deposited into your account on the website;
Online gambling may be illegal in some countries. You understand and agree that the website administration cannot provide you with legal advice or guarantees regarding the legality of your use of the Website’s services.
The Company does not guarantee that the Website’s services comply with the laws of your jurisdiction. You use the services provided by the website at your own choice and discretion, and also assume the risk of responsibility for deciding whether the use of the Site’s services is legal in accordance with the current laws of your jurisdiction. You access the Website and participate in games at your own risk.
Websites and games are available to you without any express or implied warranties.
