Responsible gambling is an important part of our company’s customer service policy, so we take the problems that can arise from gambling addiction very seriously. We consider it our direct responsibility to protect players from excessive gambling addiction and to prevent minors from participating in gambling.
We want our service to be as user-friendly and functional as possible, so that it is perfect for an exciting pastime. Unfortunately, for some players, gambling can turn from a fun hobby into a problem.
We fully support and share the responsible gambling policy adopted all over the world, and we make sure that our customers can enjoy safe and exciting gambling without losing control.
Maintaining control
Playing at a bookmaker’s office is simply entertainment, a good way to have a good time, enjoy the game of your favourite team and find like-minded people among other betting participants. However, when watching matches and gambling, it is worth remembering that you need to keep in moderation.
Every punter who bets should always remember:
- Gambling is just a form of leisure, not a way to earn money, do not lose your sense of proportion:
- if you lose, do not try to win back immediately, because there is always a chance to win next time;
- start the game with the condition that you can only spend the amount of money you have and no more;
- keep a close eye on the time and the amount of money you spend on the game.
Prevention of gambling addiction
Among the majority of people for whom gambling is just a fun way to pass the time, there is a small percentage of players who suffer from gambling addiction. Recent studies have shown that only a small percentage of adults experience a problem such as gambling addiction. However, our company takes this problem seriously and suggests that players should always remember that:
- Gambling is based on the law of probability, so there are no ‘formulas’ or ‘systems’ that guarantee a win;
- the desire to gamble must come solely from you;
- Gambling is entertainment, not a way to get rich quick or pay off debts;
- regularly monitor how much money you spend on gambling;
- you must always know the rules of the game in order to play.
It’s hard to draw a line separating healthy gambling from a painful addiction. But there are some signs that may indicate that a gambler is beginning to have a problem.
You are asked to answer 10 questions. If you answer at least 5 of them in the affirmative, there is a good chance that you already have a gambling addiction.
- Are you a serious gambling addict?
- Are your bets constantly increasing?
- Do you borrow money to gamble?
- Do you often gamble for longer than you planned?
- Does your frequent attendance at the betting shop negatively affect your reputation?
- Do you feel annoyed or disappointed if you are unable to take part in a bet?
- Is gambling a way for you to take your mind off your problems?
- Do you often have to bet?
- Have you tried to control your bets and your time in the gambling establishment, but your attempts have not been successful?
- Do you not tell your family about your gambling addiction?
Tips for managing your gambling
- Determine in advance for yourself the time you will spend on gambling in a betting company;
- Set for yourself the maximum amount you are willing to lose and do not exceed it; never borrow money for gambling;
- Try to find a new hobby and combine it with gambling;
- Never visit gambling establishments if you are in a bad mood, depressed or depressed.
Self-abandon gambling
If you wish to close your 1win account, please contact support. In most cases you will have the option to reinstate your account at a later date. However, if you request a permanent closure, we will grant this request in all circumstances and it will not be possible to restore the account.
Additional online help
Some charities and associations can provide help and advice at:
- www.gamblingtherapy.org
- www.gamcare.org.uk
- www.gamblersanonymous.org.uk